City of Blue Island Think Outside the Loop
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Blue Island Public Library is planning to make library materials and services available to patrons in a contact-free curbside pickup service, per the May 1 modifications to the governor’s stay at home order. The library is taking every precaution to ensure that this service is provided in a way that is safe for patrons as well as library staff to enjoy our collections while in-person library services remain unavailable.
Contactless Curbside Pickup will be available beginning May 13, 2020. Additional services, such as appointments to use the computer, may become available in the coming weeks. In addition to contactless pickup of library materials, Reader’s Advisory, Technology Help, and Research Services will be available via phone or email. Wireless printing will be available to library card holders as well through our web print service and curbside pickup. Check out our Youtube and Facebook pages for all our Virtual Programming, and our website at blueislandlibrary.org for more service and information updates.
Placing Holds
You can place holds on items with your SWAN account in the library catalog or call (708.388.1078) or email (circulation@blueislandlibrary.org) the library to place items put on hold for curbside delivery.
You can also call or email (info@blueislandlibrary.org) the library ask for reading, viewing, or listening recommendations and staff will select up to five titles for you to checkout.
Blue Island residents may call or place holds via their SWAN library accounts to check out materials that are available locally at your library. There is no delivery service available for library materials held by other libraries in our system at this time, but we can safely make our local materials available to you, beginning Wednesday, May 13.
Held items are not ready to be picked up until library staff contact you. When your items are ready to be picked up, library staff will contact you with information on curbside pickup for your items. If you have any questions, please call for information or instructions.
For Wireless Printing service, please submit your documents here, and call the library to let staff know to check the print queue and leave contact information. Your SWAN account will be charged $.10 per page that you send. Staff will notify you when your print job is available for pickup.
Library Phone Services and Contactless Curbside Delivery will be available each weekday from 11 am – 4 pm, and on Saturday 11 am – 1 pm.
FAQ:
How does Contactless Curbside Delivery work?
Place holds on books, CDs, DVDs, and other items using the online catalog. Staff will contact you when materials are ready to pickup between hours of 11:00 am and 4:00 pm, Monday – Friday, and 11 am to 1 pm Saturday.
You can also call or email the library to request items. Library staff will fill your request and call or email you when your items are ready for you to pick up.
When you arrive to pickup your items, park in the parking lot and call the library at 708-388-1078. Staff will place your bagged and labeled items on a table near the back door. Please remain in your vehicle until staff have finished placing your materials on the table.
What measures are you taking to ensure the safety of community members and library staff?
Library staff wear masks and gloves when handling library materials, and are adhering to the strictest guidelines from the CDC. All materials are quarantined for three days prior to circulating, following best practices around sanitizing surfaces. For additional information on recommendations to libraries in mitigating COVID-19 when managing paper-based, circulating collections, visit the Institute of Museum and Library Sciences website.
All materials for contactless curbside pickup will be placed in a bag with date and time last handled.
Can I return my items to the library?
Yes, please return items in the library book drop. The book drop will be emptied daily by staff wearing masks and gloves, items inside are quarantined for 72 hours.
